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Terms & Conditions

Last updated: September 2026

These Terms & Conditions apply to all bookings and stays at Parsons Highlands. By making a booking, you agree to these terms.

1. Bookings

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2. Rates and Payment

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3. Cancellation and No-Show

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4. Check-in and Check-out

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5. Guest Responsibilities

Guests are expected to respect the property, surrounding nature and other guests.

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Guests are responsible for any damage to the property or its contents caused by themselves or members of their party, excluding reasonable wear and tear.

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Parsons Highlands reserves the right to charge for reasonable costs resulting from damage, loss or excessive cleaning caused by a guest.

6. Nature and Outdoor Environment

Parsons Highlands is a nature retreat. Guests should be aware that the property is situated in a natural environment and may encounter uneven terrain, wildlife, insects, weather conditions and other natural hazards.

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Guests are responsible for taking reasonable care of their own safety and following any safety instructions provided by Parsons Highlands.

7. Children and Additional Guests

Children policy:
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Maximum occupancy:
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Only the number of guests specified in the booking may stay at the property unless otherwise agreed with Parsons Highlands.

8. Privacy

Personal information provided when making a booking or contacting Parsons Highlands will be handled in accordance with our Privacy Policy.

9. Contact

Parsons Highlands
1110, Dullstroom / Belfast
Mpumalanga, South Africa

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Email: info@parsonshighlands.com
Phone: +27 74 81 06 260

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